Section 1

Personal Information and its use:

Personal information about our clients and suppliers who visits this site is collected only when intentionally and willingly provided. Personal information will be requested to provide you with further services or to response to any of your queries. Such information may include your contact details, i.e. your name, company’s name, phone numbers, company address and email address.

It is PGT’s honest intention that this policy will protect your personal information with highest possible confidentiality in accordance to relevant Australian internet privacy laws.

Personal information that any individual provides on our website will be used only for the reason that he / she has submitted for or for such other purpose that are related to his / her original query, unless PGT discloses other use in this document or at the time of collection. All the correspondences sent through the website which may contain personal information will be secured as archives for business analysis, record-keeping and back-up purposes only.

Section 2

Information Collection and Query Form:

As part of sending query to PGT, we will request personal information about you to ensure that we can provide you with the goods and services that you may be seeking from your vendor.

Filling out query form is completely optional and it will require any individual to provide his / her contact details as note earlier.

Section 3

Use of Cookies and Applets:

Our website developer will incorporate cookies to enable you to have a better experience in surfing / visiting this site and it also allows our developer to enhance the security of information by storing your unique visit (time spent / session) ID. These cookies and applets also enable PGT to monitor each individual website user access.

Section 4

IP Address:

PGT web server will gather each user’s IP address and it will be used in analysing any problems encountered and to support in providing our good services.

Section 5

Disclosure:

At PGT’s discretion, where the user has consented or the disclosure is required to achieve the purpose for which it was submitted, personal information may be disclosed under critical circumstances. Such disclosure may be necessary to identify, contact or take any legal action against any individual who may be damaging, injuring or interfering (intentionally or unintentionally) PGT’s authority, property or any user who may be harmed by illegal activities. In addition, PGT will disclose personal information in good faith when PGT management believes that the law requires them to do so.

PGT may engage third parties to provide any user with goods and service on its behalf. Under such circumstances, with user’s consent, PGT will disclose individual personal information to those third parties in order to meet the user’s demands for specific goods and services related to PGT website.

Section 7

Security:

PGT will make every effort to ensure that the security, integrity and privacy of personal information provided on its website will be dealt with utmost confidentiality. Periodically, PGT will review and update its website security procedure in accordance to current trends on internet. Unfortunately, no communication over the internet is safe and cannot be guaranteed to be thoroughly secured. However, PGT will undertake all the necessary steps to protect the personal information that one will submit on its website.

PGT will also ensure that its employees and its sub-contractors who provide services related to PGT information systems will be obliged to respect & abide to this privacy policy by taking their commitment on confidentiality agreement.

Above all, PGT shall not be held responsible for events arising from any unauthorized access to one’s personal information.

Section 8

Access to Information:

PGT will make an effort to take all the reasonable steps to keep all the information secured. PGT will try to ensure that such information is accurate and up to date. One can readily contact PGT, at any time; to make the required amendments on their held information should they find any discrepancies about it.

Also, PGT will ensure that its employees and sub-contractors who may provide services related to our information systems are contractually obliged to respect the confidentiality of any personal information that are held by PGT.

Section 9

Links to other sites:

Time to time, PGT will work with companies within fluid transfer industry and may provide links to third party websites. Such linked websites will not be under PGT control. So, PGT will not accept any responsibility for the conduct of companies that are linked to its websites.

Prior to voluntarily disclosing personal information on any other linked website, PGT warns all users to examine the terms and conditions of using those websites and its privacy policy.